Cease on line and 2-3 week delay before plusnet service can start

[#1 · Accepted solution]

Does this mean we should have a working fibre broadband service on 8th May?

That's correct. Let us know if you have any further queries.

[#2]

OK. Many thanks.

So the moral of that story is, if you are moving house and setting up a new line/broadband account, you need to do this a minimum of 10 working days in advance. I am sure this information would be extremely useful to a number of customers, it's odd that this isn't pointed out anywhere.

[#3]

No worries.

Our moving home guide here advises we'd need around 2-3 weeks notice.