Broadband speed Full Fibre 145

[#1]

Hu

I only use my laptop and occasionally my mobile phone and printer.

[#2]

OK, at a guess then the laptop is the 5Ghz device, the printer the 2.4Ghz one, so you do need both bands. That suggests the problem is the laptop.  

[#3 · Accepted solution]

@Mark38 

it is wireless, how would I set to prefer the 5ghz band?

Using Device Manager

1. Open Device Manager by pressing Win + X and selecting it, or by searching for it in the Start Menu.
2. Expand the Network adapters section.
3. Right-click on your wireless adapter (it may have "Wireless" or "Wi-Fi" in the name) and select Properties.
4. Go to the Advanced tab.
5. Find the Preferred Band or Band Preference property in the list.
6. Change the value to Prefer 5GHz band from the dropdown menu.
7. Click OK and restart your computer to apply the changes

[#4]

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@grumble wrote:

"BTW - The Openreach ONT (Optical Network Terminal) is not a "modem". No modem is used with Full Fibre as it is not a 'Broadband' based service operating over an analogue landline network"

Consider how signals are translated.

Try plugging a 'router' directly into the fibres before the ONT. There will be a mismatch in the connection. There will be a mismatch in the underlying method of transmitting the data (optical to electrical conversion).

My mind says that the ONT is operating as a modem. It is converting an optical signal into an electrical signal (old style modems converted sound to electrical).

Of course, a lot of consumer grade 'routers' are not routers, but are mainly switches.

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Modem stands for modulation-demodulation so you can exand it to an ont too.. And an ont is effectly a modem plus switch.

modern wifi routers are on a basic level;  a switch, firewall, wireless ap, etc. 

[#5]

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@grumble wrote:

"BTW - The Openreach ONT (Optical Network Terminal) is not a "modem". No modem is used with Full Fibre as it is not a 'Broadband' based service operating over an analogue landline network"

Consider how signals are translated.

Try plugging a 'router' directly into the fibres before the ONT. There will be a mismatch in the connection. There will be a mismatch in the underlying method of transmitting the data (optical to electrical conversion).

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Impossible! There is no optical input socket on a router. The ONT connects to the router via an electrical Ethernet circuit.

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@grumble wrote:

My mind says that the ONT is operating as a modem. It is converting an optical signal into an electrical signal (old style modems converted sound to electrical).

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So it's a media converter, optical digital signal to electrical digital signal?

Old style modems convert an electrical digital signal into an electrical analogue signal and vice versa.

What does Wikipedia say?

https://en.wikipedia.org/wiki/Modem

"A modulator-demodulator, commonly referred to as a modem, is a computer hardware device that converts data from a digital format into a format suitable for an analog transmission medium such as telephone or radio. A modem transmits data by modulating one or more carrier wave signals to encode digital information, while the receiver demodulates the signal to recreate the original digital information."

But it also says:

https://en.wikipedia.org/wiki/Modem#Optical_modem

"...installed inside or outside a house to convert the optical medium to a copper Ethernet interface..."

"They are not a modem,[disputed – discuss] although they perform a similar function and are sometimes referred to as a modem."

Let's decide to leave it there. 😉

[#6]

Hi,

Thanks.

I couldn't find network adaptors but I got Network connections and got the attached.

What do I need to do from here?

[#7]

Try looking through this link https://mcgillqa.service-now.com/itportal?id=kb_article_view&sysparm_article=KB0012126

[#8]

@Mark38 

There is a shortcut to Network adapters Win + R enter ncpa.cpl in the run box.

Then you can join the instructions on the above link at 

5. Right click on your Wi-Fi connection and select Properties

[#9]

I look on devices that perform multiple operations as bitzas. They are preforming some operations that fall within the remit of a particular device description, but not all. They are physically constructed from bits of equipment (components) sourced from practically anywhere on the planet. They may even share bits of software used elsewhere. And they shuffle bits around.

[#10]

Thanks.

But if I go my my Hub manager and turn off the 2.4Ghz as attached, save it and restart won't it do the same affect?

[#11]

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@grumble wrote:

I look on devices that perform multiple operations as bitzas. They are preforming some operations that fall within the remit of a particular device description, but not all. They are physically constructed from bits of equipment (components) sourced from practically anywhere on the planet. They may even share bits of software used elsewhere. And they shuffle bits around.

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And all that waffle helps the OP how?

[#12]

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@Mark38 wrote:

But if I go my my Hub manager and turn off the 2.4Ghz as attached, save it and restart won't it do the same affect?

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That is true, but it will prevent 2.4GHz devices from connecting. Some smart device like plugs and camera's are 2.4GHz only.

Is not always connecting to 5GHz causing you an issue?

[#13]

I'm not sure what is causing the issue, I just know that if I restart my laptop when I don't get around 145Mbps, after I do that I do get those speeds.

I just checked the Hub manager and I can see my laptop is connected to 2.4 Ghz and my phone to 5Ghz.

[#14]

Thnaks.

 I Right clicked onWi-Fi connection and selected Properties and got the attched, can't see the next step: Go to the Advanced tab.

[#15]

Hi,

If I choose 5GHz in the attached, would that mean my laptop should connect to it everytime by default but other devices could connect to 2.4 Ghz if needed?