Back up after being down for 25 days > 20MB down - FTTC Trial commenced 10 Nov
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- Re: < 6MB down - FTTC Trial commenced 10 Nov
Back up after being down for 25 days > 20MB down - FTTC Trial commenced 10 Nov
12-11-2010 8:30 PM
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BT engineer took about a hour - new face plate, and modem along with Netgear WNR1000v2 from plusnet
Had been getting speeds of 2-3MB/s download and 0.4MB/s upload before FTTC trial.
Rest of Wed 10 and Thurs 11 speeds got up to 6MB/s down and 3MB/s up.
Then today (12th Nov) back to speeds of pre FTTC
All advice / guidance very welcome.
Re: FTTC Trial commenced 10 Nov
12-11-2010 9:01 PM
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First thing to try is plugging your test PC directly into the router and re-testing it with the same speed checker. See how you get on with that.
If the speeds are still low, reboot both your modem and router and re-test.
You need to bear in mind that your speeds will fluctuate during the first 10 days of connection as your connection is going through a 'training' phase. Your speeds shouldn't drop as low as they are now though...
Paul
Re: FTTC Trial commenced 10 Nov
12-11-2010 10:01 PM
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I now am connected directly to router via cable
Speed is lower still 2MB down and up!
I have also rebooted and connected via cable to router, and still getting the same slow speeds
Re: FTTC Trial commenced 10 Nov
13-11-2010 12:35 AM
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Connected directly to router
<a href="http://www.mybroadbandspeed.co.uk"><img src="http://www.mybroadbandspeed.co.uk/results/60698671.png" /></a>
Re: FTTC Trial commenced 10 Nov
13-11-2010 11:35 AM
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<a href="http://www.mybroadbandspeed.co.uk"><img src="http://www.mybroadbandspeed.co.uk/results/60748771.png" /></a>
Re: < 6MB down - FTTC Trial commenced 10 Nov
13-11-2010 12:19 PM
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Re: < 6MB down - FTTC Trial commenced 10 Nov
13-11-2010 1:22 PM
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"Could be PN need to reset ur profile ."
Re: < 6MB down - FTTC Trial commenced 10 Nov
13-11-2010 2:01 PM
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Just installed Netgear Wireless-N 300 USB Adapter (WN111 v2)
Speeds have improved from the lows of 2MB down over the last few days - especially download - upload still very slow
<a href="http://www.mybroadbandspeed.co.uk"><img src="http://www.mybroadbandspeed.co.uk/results/60772311.png" /></a>
Re: < 6MB down - FTTC Trial commenced 10 Nov
13-11-2010 2:08 PM
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<a href="http://www.mybroadbandspeed.co.uk"><img src="http://www.mybroadbandspeed.co.uk/results/60773381.png" /></a>
<a href="http://www.speedtest.net"><img src="http://www.speedtest.net/result/1028821964.png" /></a>
<a href="http://www.broadbandspeedchecker.co.uk"><img src="http://www.broadbandspeedchecker.co.uk/bimages/32534703.jpg"/></a>
Re: FTTC Trial commenced 10 Nov
13-11-2010 2:28 PM
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Did you reboot the router and modem? It's very important that you reset both of them!
Quote from: djab I have also rebooted and connected via cable to router, and still getting the same slow speeds
Paul
Re: < 6MB down - FTTC Trial commenced 10 Nov
13-11-2010 2:55 PM
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Are you also suggesting that I reset the router - and then set up the plusdsl.net u/n and password again?
Thanks
D
Re: < 6MB down - FTTC Trial commenced 10 Nov
13-11-2010 3:37 PM
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Ah. OK. It sounds like you need to raise a fault ticket then...
Quote from: djab Hi Paul, I rebooted both - in the order of the modem and then the router at least once a day since 10 Nov.
Run the BT speedtester and see what that comes up with. It maybe useful for the Plusnet team as part of their fault finding.
No, that won't achieve anything.
Quote from: djab Are you also suggesting that I reset the router - and then set up the plusdsl.net u/n and password again?
Paul
Re: < 6MB down - FTTC Trial commenced 10 Nov
13-11-2010 7:26 PM
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Could this be the reason for the steady increase in download speeds?
However, upload still remains very slow - about 2MB
<a href="http://www.mybroadbandspeed.co.uk"><img src="http://www.mybroadbandspeed.co.uk/results/60829791.png" /></a>
<a href="http://www.speedtest.net"><img src="http://www.speedtest.net/result/1029183369.png" /></a>
<a href="http://www.broadbandspeedchecker.co.uk"><img src="http://www.broadbandspeedchecker.co.uk/bimages/32553900.jpg" /></a>
Re: < 6MB down - FTTC Trial commenced 10 Nov
02-12-2010 10:23 PM
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Upload speeds still slow - less than 2MB
BUT Then on Mon 29th November - connected died - faults etc. raised - 72 hours later - still no broadband
Re: NO Broadband for 5 DAYS < 6MB down - FTTC Trial commenced 10 Nov
04-12-2010 10:01 PM
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- Re: < 6MB down - FTTC Trial commenced 10 Nov