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Anyone suffering disconnections ?????
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Anyone suffering disconnections ?????
19-04-2012 4:05 PM
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Last nite, my connection went off (just after 1:30am)...
Rebooted Modem, but still same...
For Ref: You get 3 green lights on the modem, but at half 1, only had 2...
After reboot, still only had 2....
Checked this morning at 7:30am, appeared to be OK.... (done a weather update on my iphone via the wifi)
Now, its 4pm, other half at home and only 2 lights on the modem.....
Just got her to reboot modem, still 2 lights.... (IE: the Internet one being OFF!)
Being on the Trial for extra fast slower fibre, does this mean i have to allow for drop outs like this, or is worth me calling support when i get home to log it as a line drop ?
Rebooted Modem, but still same...
For Ref: You get 3 green lights on the modem, but at half 1, only had 2...
After reboot, still only had 2....
Checked this morning at 7:30am, appeared to be OK.... (done a weather update on my iphone via the wifi)
Now, its 4pm, other half at home and only 2 lights on the modem.....
Just got her to reboot modem, still 2 lights.... (IE: the Internet one being OFF!)
Being on the Trial for extra fast slower fibre, does this mean i have to allow for drop outs like this, or is worth me calling support when i get home to log it as a line drop ?
Message 1 of 8
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Re: Anyone suffering disconnections ?????
19-04-2012 4:22 PM
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My modem disconnected at 15:50, then repeatedly tried restarting but failing the "CHAP authentication" until 16:15, but it now seems to be back and working

Plusnet FTTC 80/20 IPv4/30, Hurricane Electric 6in4 IPv6/48, Pulse8 landline & calls, SamKnows 600N
Vigor 130 modem, pfSense 2.6.0 router, DrayTek WAPs, Devolo dLAN 500, Gigaset N300A-IP VoIP DECT
Vigor 130 modem, pfSense 2.6.0 router, DrayTek WAPs, Devolo dLAN 500, Gigaset N300A-IP VoIP DECT
Message 2 of 8
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Re: Anyone suffering disconnections ?????
19-04-2012 4:26 PM
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Twits will know there's been a lot of users dropped: http://twitter.com/#!/plusnet
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 3 of 8
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Re: Anyone suffering disconnections ?????
19-04-2012 4:27 PM
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Mine has dropped a couple of times in the last few minutes.
Message 4 of 8
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Re: Anyone suffering disconnections ?????
19-04-2012 4:29 PM
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Service status out now: http://usertools.plus.net/status/archive/1334849045.htm
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 5 of 8
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Re: Anyone suffering disconnections ?????
19-04-2012 4:30 PM
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cheers Jelv....
would appear that other users are having dropouts... best i look on that note portal page which shows if any problems are out there, etc etc
cheers
would appear that other users are having dropouts... best i look on that note portal page which shows if any problems are out there, etc etc

cheers
Message 6 of 8
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Re: Anyone suffering disconnections ?????
19-04-2012 4:32 PM
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all back now on

cheers all


cheers all
Message 7 of 8
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Re: Anyone suffering disconnections ?????
19-04-2012 4:40 PM
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yes suffered from outage and just managed to reconnect at 16:30
Message 8 of 8
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- Anyone suffering disconnections ?????