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Another FTTP upgrade (please)

FIXED
pentwyn
Grafter
Posts: 41
Thanks: 6
Registered: ‎31-07-2007

Another FTTP upgrade (please)

Hello

I've just had FTTP installed today (hooray!).

I've asked to upgrade to 80/20 via the original ticket, but haven't had a reply. (I originally asked for 40/2).

Any chance someone could pick this up and ensure I'm put on the correct profile please?

Thanks very much

Rhys

3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,593
Thanks: 10,327
Fixes: 1,602
Registered: ‎21-04-2017

Re: Another FTTP upgrade (please)

Hey Rhys. I'll take a look for you now.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
pentwyn
Grafter
Posts: 41
Thanks: 6
Registered: ‎31-07-2007

Re: Another FTTP upgrade (please)

Great service- thanks Gandalf/Anoush.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,593
Thanks: 10,327
Fixes: 1,602
Registered: ‎21-04-2017

Re: Another FTTP upgrade (please)

Fix

Yay. All done now.

Your package is now Unlimited Fibre, and should be Unlimited Fibre Extra tomorrow. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet