Showing results for 
Search instead for 
Did you mean: 

e-mail query

Rising Star
Posts: 401
Thanks: 1
Fixes: 1
Registered: 31-07-2007

e-mail query

I have made a few posts on these forums & usualy check the 'advise replies my e-mail' option. I note that these e-mails are sent to my old ISP e-mail address (i entered this when i registered for Plusnet).
I have since updated this address in my account details to my plusnet address & yet it is still sends to the old one. i guess it has to be changed elsewhere also, anybody any ideas :?:

thanks in advance,

Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

e-mail query

Hi Rich,

I've changed the address over to the one you have registered on your account. Unfortunately the forum email address doesn't get updated from your account details if it gets changed.
Any one of the mods or one of the comms team are able to change it if anyone else needs their address updating.