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coming back to plusnet

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coming back to plusnet

Hi

I left Plusnet 4 months ago for Pipex and was wondering if i migrate back could i have my old user name etc.
3 REPLIES
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coming back to plusnet

Not sure about that one. Might be best ringing the sales team on 0845 1400200 as support / comms team seldom visit this part of the forums.
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

coming back to plusnet

Hmmm.... I heard that Plusnet whilst they deactivate Usernames, they still keep them archived on their internal systems. I would therefore imagine that it isn't a problem and that they can simply reactivate it and place a migration order for you.
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Re: coming back to plusnet

Quote
wondering if i migrate back could i have my old user name etc.

Did you downgrade your ADSL to a dial-up account ? If not, that might be worth doing by other people for the 'just in case I come back' situation. Good luck with asking for your old username...