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Here's a good un.................

N/A

Here's a good un.................

My account was due to end on the 5th of next month and that meat up till then I could still get any emails sent to my Plus email address.
Guess whatHuh
I am now told that as from last night my account has ended and so any email sent to me cannot be got.

No warning
no anything

How about that for being fair............................
2 REPLIES
Community Veteran
Posts: 5,878
Registered: 04-04-2007

Here's a good un.................

If you post the username of your account a member of the comms team should be able to provide some comment on it.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Here's a good un.................

What account were you on - ADSL, connect lite...?. When you cancelled, did you ask to have your account downgraded to a dialup PAYGO account -this is not automatic. This then keeps your account and you can still access your email. You just need to either dialup to the PAYGO number of access webmail at least once in every 3 month period and you account will remain.

Posting your username, CS should be able to change the account type to PAYGO and reactivate it.