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Got my free speed upgrade on thursday but...

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Got my free speed upgrade on thursday but...

I got a contact message from plusnet telling me that I've got my free speed upgrade and that also my speed is now 2mb. It also says 2mb on my router, however whenever i download something it only downloads between 110-125kbps. Shouldn't it be betwwen 200-240kbps? at 2mb?

The message says to restart my router, how do you restart the router?
1 REPLY
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Got my free speed upgrade on thursday but...

Either reboot it from the option using the browser interface or simply unplug it from the power supply and then plug it back in again.