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Cant find contact details for forgotten password?

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Cant find contact details for forgotten password?

Hello, I was on a 512k setup, when it closed I was supposed to go to a dialup account.
However, I don't know any details of that account, neither can I remember (or it does not seem to work) my password.

In the member centre, for "contact us" you have to log on, however if you have forgotten your passowrd, your stuffed as I can see no "forgot your password" option?

Any suggestions for this that don't include having to ring CS?

Thankyou,
Circuitshare.
3 REPLIES
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Cant find contact details for forgotten password?

The only way to recover the password is to ring CS and ask... answer a couple of their questions, and you can get it back.
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Cant find contact details for forgotten password?

Sorted thankyou, however why not the same utility that is on 99% of all other websites for automated password recovery to the registered email address?
jberry
Grafter
Posts: 1,886
Registered: 08-06-2007

Cant find contact details for forgotten password?

I agree, although it would require valuable development time - Idea 2941 now in the system.

Regards,