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Can Plusnet get BT to test both lines?

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Can Plusnet get BT to test both lines?

I have two BT lines, one for dial up which is in use most of the time and the other for calls. I'm a long way from the exchange. Can I order Broadband Plus and ask BT to test both the lines and pick the one with the best results?
1 REPLY
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Can Plusnet get BT to test both lines?

I don't think so. They (BT) can only test the line you order broadband on. That is what the activation fee is for... to pay for the engineering time to enable ADSL on a line.