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Abuse desk problem


Abuse desk problem

I have been watching a poster in the Spamcop newsgroup complaining about how he had been accused of spamming and have sent him a LART without checking the facts. Cry
Is there any truth in this statement please?

I find extremely hard to believe because I have seen very helpful posts from support staff in uk.people.silversurfers when is mentioned.
Message ID is news:Xns95E8E243CF17Agjctcswxnsrt@ on 24th with a subject of "Wrongly accused"

John the R-T