when will they be able to get fibre ?
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Re: when will they be able to get fibre ?
17-09-2015 11:38 AM
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Quote from: Townman Hi,
Frankly you don't have much choice. FTTC and FTTP have significant connection differences. With FTTC the last leg of the connection is the same copper wire from the cabinet as you already have. With FTTP the fibre has to be brought right up to the property, so installation is more involved..
By the looks of the availability report BTw is not offering FTTC at that address, so you gave the option of staying on ADSL or moving to FTTP. Given the option, I'd go for it.
PlusNET can only offer what is available from BTw.
Hope that helps to clarify matters.
sorry just to be clear are u saying you would go for the trial then ?
Re: when will they be able to get fibre ?
17-09-2015 11:46 AM
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Take a look through this forum and gauge for yourself what the responsiveness looks like.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: when will they be able to get fibre ?
17-09-2015 11:52 AM
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Re: when will they be able to get fibre ?
17-09-2015 1:23 PM
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Quote there will be no change to any contract length unless you specifically change to a new account with a new contract or take a recontracting offer independently of the trial.
I believe the FAQ still states 40/20 for speeds on the lower package (Flagged and due to be updated), however I've had clarification that the speeds would be the same as our current products (80/20 or 40/2)
Re: when will they be able to get fibre ?
17-09-2015 2:03 PM
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Re: when will they be able to get fibre ?
17-09-2015 3:00 PM
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A big advantage of FTTP is that the speed you contract for is the speed you get. If FTTC was available and the house is some way from the cabinet the speed could be less than 40 and would be subject to all the wiring and interference you can get on ADSL.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: when will they be able to get fibre ?
17-09-2015 3:08 PM
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Thanks to yours and some of the others feedback ive got a good idea now on what to do, im going to apply for FTTP and see what comes of it. i wonder if one of these might do the trick http://www.amazon.co.uk/NETGEAR-WNDA3100-200PES-802-11n-Wi-Fi-Adapter/dp/B002RLC7WO/ref=sr_1_10?s=co...
Re: when will they be able to get fibre ?
17-09-2015 3:20 PM
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Re: when will they be able to get fibre ?
17-09-2015 3:24 PM
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Quote from: HarryB I believe the FAQ still states 40/20 for speeds on the lower package (Flagged and due to be updated), however I've had clarification that the speeds would be the same as our current products (80/20 or 40/2)
Re: when will they be able to get fibre ?
17-09-2015 3:31 PM
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Re: when will they be able to get fibre ?
17-09-2015 5:20 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: when will they be able to get fibre ?
17-09-2015 5:56 PM
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Re: when will they be able to get fibre ?
17-09-2015 6:14 PM
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Now get
on my 80/20 FTTP.
Just to re-enforce once the signal from the house gets to the exchange, it will join all the other Plusnet traffic so you can suffer like everyone else with gateways, capacity issues etc. I'm a victim of the capacity issues thread on the Fibre forum, too. But I should never get crosstalk or distance related slowdown that affect FTTC users.
Re: when will they be able to get fibre ?
17-09-2015 8:11 PM
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Re: when will they be able to get fibre ?
19-09-2015 11:54 AM
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