trial so far

[#1]

Sorry, that's what I meant by the 'checker'. Yes, I did get my details from the BT Speedtester.
dick:quote

[#2]

So what did it say your IP Profile was?

[#3]

I stupidly didn't take note of that. Went back to do anther test this morning and the checker stalls at the 'testing upload' stage.
I'll try again later.

[#4]

Done via ethernet connected to laptop.

[#5]

@devil5882,
have the other tests been via wi-fi then?
Even with 'top of the range' wi-fi the real achievable speeds are surprisingly low.  NEVER believe claims of 150, 300 or 450mb/s for wi-fi equipment (even with no interference from neighbours or other equipment and your laptop sat nearer the router then the length of your shortest ethernet cable, with no obsticles etc.)!
My 300mb/s (5ghz band) wifi was only getting 20-25mb/s at 3m distance though a change to a setting on the laptop adapter did manage to increase this to around 50mb/s but still always less than ethernet.

[#6]

The thing i dont understand is i usually get between 40 50 mb wireless on my pc so why can i only get 20mb now? is there a router with a better wireless signal?

[#7]

This could be something as simple as a neighbour changing channels, a neighbour with a new wi-fi router, interference from things like digital video senders (or anything else that uses the wi-fi frequency bands), even microwave ovens are reputed to affect wi-fi.
'Better' wi-fi routers are certainly available but can still be limited by interference so, sorry, it's not possible to give you an answer that would guarantee a solution (other than connecting by ethernet!).
Maybe someone else can make a (more helpful) suggestion 

[#8]

my channel on my router settings are set to auto does this not use the best possible channel? if not is there a app anyone knows of to search for best channel as i once had some1 use a app but dont know what it was called.

[#9]

inSSIDer

[#10]

thank you