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todays the day for my fibre install!

halster65
Grafter
Posts: 53
Registered: 10-05-2011

todays the day for my fibre install!

todays the day! god, it feels like forvever for this day to come! now, the waiting game, 8-1pm!
28 REPLIES
knowdice
Grafter
Posts: 328
Registered: 25-04-2008

Re: todays the day for my fibre install!

Make sure you ask the engineer what sync speed he/she gets when the line is tested, then you will know what the best download speed you will be able to achieve...
halster65
Grafter
Posts: 53
Registered: 10-05-2011

Re: todays the day for my fibre install!

hmm, unfortunatly i couldnt get a day off work, so left the wife to deal with it! 10am, no phone call from engineer or wife.....4 hours to go...
knowdice
Grafter
Posts: 328
Registered: 25-04-2008

Re: todays the day for my fibre install!

Ask SWMBO to ask the engineer then  Smiley
It's just that you will not have access to the sync speed of the BT VDSL modem...after the install...
halster65
Grafter
Posts: 53
Registered: 10-05-2011

Re: todays the day for my fibre install!

1 hour and 15mins to go.....still no engineer! im slowly getting that dreaded feeling that he/she wont show up.... Sad
halster65
Grafter
Posts: 53
Registered: 10-05-2011

Re: todays the day for my fibre install!

i am soooo angry now! just had the BT engineer call me, he seems to think he came at 8:30am, rang the bell, knocked on the door, and called me on my phone, but nobody opened the door for him! can  u believe it!
i recieved no phone call either! until 1230!
my wife recieved a parcel force delivery at exactly 8:10am this morning, actually been awake since 8am!
i asked the engineer to describe my flat, and he got it wrong!!!!!!!
now he's sent the job back, and he can't do the install today.......... Angry Angry Angry

jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: todays the day for my fibre install!

Hi halster65,
I've replied to your other thread here.
Jojo Smiley
halster65
Grafter
Posts: 53
Registered: 10-05-2011

Re: todays the day for my fibre install!

Fibre install 2moro between 1-6pm! webcam ready, door bell checked, wife and kids ready too!
20 days without internet since i moved house, one more day now...
can everyone have their fingers crossed for me please? ive provided a detailed description of my place, provided alternative numbers to call, I was thinking of posting a picture, but i thought that be too much!
IF they cant find me 2moro...
halster65
Grafter
Posts: 53
Registered: 10-05-2011

Re: todays the day for my fibre install!

so the day has come, waiting for engineer now, 13:49pm, and counting..........
halster65
Grafter
Posts: 53
Registered: 10-05-2011

Re: todays the day for my fibre install!

15:01pm, still not engineer!
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: todays the day for my fibre install!

Hi halster65,
I've had one of our provisioning team on to our suppliers and apparently the engineer still has the job and is still scheduled to come out.
Jojo Smiley
halster65
Grafter
Posts: 53
Registered: 10-05-2011

Re: todays the day for my fibre install!

Hi Jo,
thanks for doing that! well I can confirm the engineer is IN my flat right now! whooooo
halster65
Grafter
Posts: 53
Registered: 10-05-2011

Re: todays the day for my fibre install!

regarding my speed, will I get fibre speed straight away? or will you have to adjust manually?
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: todays the day for my fibre install!

Hi halster65,
I'll update your speed now so it's ready.
Jojo Smiley
halster65
Grafter
Posts: 53
Registered: 10-05-2011

Re: todays the day for my fibre install!

Thank you!