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moving to a fibre area

toadstretcher
Newbie
Posts: 2
Registered: 07-08-2017

moving to a fibre area

Next month I'm looking to move to a new build that has fibre connection.

Currently I'm connected to PN ADSL with landline.

Will I be able to port my current service over to the new house or do I have to arrange a change of contract

 

Many thanks.

 

5 REPLIES
Community Veteran
Posts: 38,215
Thanks: 913
Fixes: 54
Registered: 15-06-2007

Re: moving to a fibre area

That depends

If it is FTTC then yes but if it is FTTP then no as it is still a trial and you can't port over unless you can get ADSL as well using the phone line in which case you can move as ADSL then join the FTTP trial

If you are more specific as to what is available the staff on here should be able to assist

toadstretcher
Newbie
Posts: 2
Registered: 07-08-2017

Re: moving to a fibre area

The developers have told me it's FTTP.

Plusnet Help Team
Plusnet Help Team
Posts: 4,017
Thanks: 734
Fixes: 165
Registered: 25-03-2015

Re: moving to a fibre area

If you currently have an account with us, we may be able to arrange this.

 

Could you PM Me the address and postcode for your new property.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 4,017
Thanks: 734
Fixes: 165
Registered: 25-03-2015

Re: moving to a fibre area

Thanks for the PM.

 

Unfortunately there's no availability showing for that address (The address doesn't actually show up on dslchecker.bt.com and there is no data available for the few addresses that do come up) so I'm afraid we wouldn't be able to place at this time.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Superuser
Superuser
Posts: 2,531
Thanks: 928
Fixes: 8
Registered: 10-04-2007

Re: moving to a fibre area

Here's an interesting link I discovered whilst browsing this morning.  Looks promising but maybe not quite working as planned yet?