moving to a fibre area
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moving to a fibre area
07-08-2017 8:55 AM
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Next month I'm looking to move to a new build that has fibre connection.
Currently I'm connected to PN ADSL with landline.
Will I be able to port my current service over to the new house or do I have to arrange a change of contract
Many thanks.
Re: moving to a fibre area
07-08-2017 9:32 AM
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That depends
If it is FTTC then yes but if it is FTTP then no as it is still a trial and you can't port over unless you can get ADSL as well using the phone line in which case you can move as ADSL then join the FTTP trial
If you are more specific as to what is available the staff on here should be able to assist
Re: moving to a fibre area
07-08-2017 2:17 PM
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The developers have told me it's FTTP.
Re: moving to a fibre area
07-08-2017 2:21 PM
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If you currently have an account with us, we may be able to arrange this.
Could you PM Me the address and postcode for your new property.
Thanks.
Re: moving to a fibre area
08-08-2017 2:56 PM
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Thanks for the PM.
Unfortunately there's no availability showing for that address (The address doesn't actually show up on dslchecker.bt.com and there is no data available for the few addresses that do come up) so I'm afraid we wouldn't be able to place at this time.
Re: moving to a fibre area
10-08-2017 12:06 PM
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Here's an interesting link I discovered whilst browsing this morning. Looks promising but maybe not quite working as planned yet?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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