fttp router
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fttp router
12-07-2016 7:54 AM
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Order ref: 3-142831649300
Hi
I have not yet received the modem for the fibre. Will this be here before the installation date of 19/07/16?
Re: fttp router
12-07-2016 8:03 AM
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Hi Nigel,
I've popped a message over to someone who deals with our FTTP trial now and will get a router out this morning, should be there within the next few days, it will be our Hub One that you receive
Re: fttp router
21-07-2016 1:52 PM
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Hi
2 questions.
1. The fibre is fitted and stable. The upload speed has increased to 1.9 Mbps but the download seems to be set to 1.5Mbps. Will this change automatically or will Plusnet have to alter capping etc?
2. When I tried to login to the Community I was refused (login/password combination). I tried altering the password for Nigel but no joy. I had to register as NigelL to access the forum.
Regards
Nigel
Re: fttp router
21-07-2016 2:30 PM
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Hi @NigelL
The download speed is probably being capped by the Plusnet Line Speed https://portal.plus.net/my.html?action=data_transfer_speed especially as the upload speed is showing full speed for a 40/2 line. It needs some one from Plusnet to set it correctly as I believe it is a manual process for FTTP lines.
Re: fttp router
22-07-2016 10:36 AM
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