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Whats happening with the 330mb trial?

digitalfixer
Grafter
Posts: 39
Thanks: 1
Registered: 20-11-2010

Whats happening with the 330mb trial?

Hi,  dont know if anyone else is/was on the 330mb trial but over the last couple of weeks speed tests have being showing download speeds of around 110mb with upload of around 10mb, as though its reverted back to the 110/10 service.  Previously I was getting download speeds that ranged from 150-250 but the upload was always rock solid at 30mb. 
I know that the trial is due to end soon but I have had no notification that things have changed so wondered if others are seeing the same change in speeds.
Gary
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,718
Thanks: 102
Fixes: 31
Registered: 27-04-2007

Re: Whats happening with the 330mb trial?

Hi there,
I've just made a few checks and nothing on your account or on BT's side of things has been altered as far as I can see so I'd just advise raising a fault as normal: http://faults.plus.net
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
digitalfixer
Grafter
Posts: 39
Thanks: 1
Registered: 20-11-2010

Re: Whats happening with the 330mb trial?

Embarrassed
Just found the cause of this, I had turned on QOS on the router and set the values to 100/10 so thats what I got.  Just disabled it and now I am getting 150mb plus download and a rock solid 30mb upload.