cancel
Showing results for 
Search instead for 
Did you mean: 

Weird things..... [FTTC]

pullenuk
Grafter
Posts: 54
Registered: 23-10-2009

Weird things..... [FTTC]

Hey all looking for suggestions here!
I'm on the FTTC 80/20 trial using the ZyXEL router. However I noticed some strange things.
I basically the "ICT Tech" of the family, therefore I look after my parents Plusnet account as well as mine. (they live two streets away lol) They are on the normal value 40/2 fibre. I'm on the extra 40/2 with pro but upgraded to the trial 80/20.
Few things I noticed.....
My parents account reports 37mb line speed in the member centre, mine says 20mb.
Their download speed hit the 37mb and their upload speeds just under the 2 - other words perfect connection.
Mine did exactly the same before getting the 80/20 trial.
When I got the trial, to begin with I got speeds of 60+ on downloads and 15+ on uploads, impressive and I was well happy.
Now it dropped to around 20-38mb download (depending on speed testers used) and around 10/11mb on uploads. So why this happened?
Results from BT speed test.....
Download Speed
32 Mbps

0 Mbps 51.12 Mbps
Max Achievable Speed
Download speedachieved during the test was - 32 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-51.12 Mbps .
Additional Information:
IP Profile for your line is - 51.12 Mbps
Upload Speed
7.21 Mbps

0 Mbps 20 Mbps
Max Achievable Speed
Upload speed achieved during the test was - 7.21Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps (<- is that what the member centre reporting on?!)
Speedtest.uk.net reports this below.


Thoughts guys?
(I tell you one thing, since getting this 80/20 I host nearly every game on Modern Warfare 3 on Xbox Live and it often makes it WORSE lol!)
11 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Weird things..... [FTTC]

Hi there,
Not sure what's happening there but from what you've posted I think raising a fault would be the only way we could deal with it to be honest. If you raise it through http://faults.plus.net we'll get it tested and escalated as soon as we can.
pullenuk
Grafter
Posts: 54
Registered: 23-10-2009

Re: Weird things..... [FTTC]

I'm in process of following the faults stuff. Plugging the modem direct to my computer didn't do a different and when it was back in the router all the speeds jumped up slightly to 40 down and 9 up. Interesting.
jim:quote
pullenuk
Grafter
Posts: 54
Registered: 23-10-2009

Re: Weird things..... [FTTC]

Now this
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Weird things..... [FTTC]

Hi there, just tweaked your profile on our side - let me know if that makes a difference. If so I may well have to feed back on whoever changed it :/
pullenuk
Grafter
Posts: 54
Registered: 23-10-2009

Re: Weird things..... [FTTC]

Quote from: Matt
Hi there, just tweaked your profile on our side - let me know if that makes a difference. If so I may well have to feed back on whoever changed it :/


Have noticed browsing seems very snappy all of a sudden! Very quick to load pages all of a sudden!
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Weird things..... [FTTC]

Hmm, no difference to speed though - but good news on the improved response. I'll make sure that gets fed back.
pullenuk
Grafter
Posts: 54
Registered: 23-10-2009

Re: Weird things..... [FTTC]

I have been gaming on modern warfare 3 for hour and half. I was hosting most of the games - now good news, the connection is clearly better than most people I play with. Bad news - the game makers use lag controls which ruins my game.
Sometimes..... Plusnet is too good :-)
BT Speedtest showed a lower result, but the other was similar to the previous result.
Will test this evening, see where it goes.
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Weird things..... [FTTC]

Just to say, I've seen people get around the lag compensation issues by streaming a video at the same time as they're playing the game. Not sure if it'll work but could be worth a go Wink
pullenuk
Grafter
Posts: 54
Registered: 23-10-2009

Re: Weird things..... [FTTC]

Quote from: Matt
Just to say, I've seen people get around the lag compensation issues by streaming a video at the same time as they're playing the game. Not sure if it'll work but could be worth a go Wink

I will try a BBC iplayer to see if it makes a differnet - obviously with this speed, maybe a HD stream! I'm going to try and use traffic control on the ZyXEL router - once I figured it out.
Latest speed just done

BT speedtest reports same download speed but 9.94 on the upload. Close enough I guess  Smiley
Connection more stable now, so I will see how the next few days go.
Whats the general feedback with the ZyXEL routers and the original Netgear ones?
pullenuk
Grafter
Posts: 54
Registered: 23-10-2009

Re: Weird things..... [FTTC]


Latest result. Very stable line!! But it makes me wonder if the line is actually capable of more since its locked at that speed?
pullenuk
Grafter
Posts: 54
Registered: 23-10-2009

Re: Weird things..... [FTTC]


Looks like I hit the limits of my connectionHuh