Upload speed issue

[#1]

Hi guys,
Any idea's why my upload speeds have dropped from ~16 Mbps to ~1.5 Mbps ?
Download speeds are 60 - 70 so they are great.
Thanks
Phil

[#2]

That's a bit of an odd one. I've checked your account and can't see any obvious reasons for that. I'd advise that you raise a fault with us: http://faults.plus.net

[#3]

Well, I started the troubleshooter and the BT speed test got 11Mb upload....
Speedtest.net got 1.5
mybroadbandspeed got 1.2
broadbandspeedtest got 1.5
Thinkbroad got 5...
Strange..
Any ideas why these results vary so much? It was always the same before. Download speed varied quite a bit, but uploads where always rock solid around 16Mb. This is what I joined the trial for. 40Mb sec download is fine, I wanted faster uploads than the 2Mb on the base service.
Thanks

[#4]

You've done the right thing by raising a fault but do bear in mind that as 80/20 is a trial there are unfortunately no guarantees with down or upstream speeds but we will do our best to look into this for you.

[#5]

Hi,
Support gave me the "To be honest the upload you are receiving is within reasonable limits for the 80/20 service" line.
Forgive me if I'm wrong here, but why bother logging faults if they are going to quote "reasonable limits" to me ?
Maybe it's to do with the traffic around when I try the speed tests. Maybe it's another factor. All I know, from my perspective, it's changed. Dramatically. I can't see why.
Thanks anyway.
Rant over
 
Phil