Ticket #144696865

[#1]

Can anyone at Plusnet check what happening with my ticket. Had OR around last Wednesday to do the external cabling work but heard nothing regarding the rest of the install.

[#2]

Hello and welcome to the community forums,

I'll just be a moment whilst I check into that for you.

Ben

[#3]

@Kevstarkie I have updated the question on the account with confirmation of the order date which should also come through to you on an email.

I hope this helps,

Ben

[#4]

Hi, I believe I’m now out of my contract term. Can somebody check this for me please? If we are can we then also cancel the landline, increase the fibre speed to the higher package making it £22.49 a month from now on. Thanks. 

[#5]

Hi there.

I'm looking into this and I'll update your account shortly.

I've created a ticket on your account with more info which I hope helps.