Stuck on 40/2 profile - what has happened - or hasn't??
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Re: Stuck on 40/2 profile - what has happened - or hasn't??
29-04-2012 10:53 AM
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Re: Stuck on 40/2 profile - what has happened - or hasn't??
29-04-2012 12:08 PM
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roughly what speeds were you getting before and what are you getting now?
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Stuck on 40/2 profile - what has happened - or hasn't??
29-04-2012 1:40 PM
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Re: Stuck on 40/2 profile - what has happened - or hasn't??
29-04-2012 8:24 PM
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I hope someone from PlusNet can come back on here with some more info re this trial and our issues, they have gone very quiet!
Dave
Re: Stuck on 40/2 profile - what has happened - or hasn't??
29-04-2012 9:35 PM
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Quote from: davidcrocker
Quote from: Matt As I understand it your modem and router will just pick up the new speeds, you shouldn't need to reboot anything.
This is NOT what I found. Without me touching anything, my upload speed increased from sub-2Mbps to nearly 16Mbps, but my download speed was still around 38Mbps, the same as it used to be before I requested the upgrade. After several hours like this, I disconnected the Openreach modem from the VDSL faceplate for a minute and then reconnected it. The download speed went up to 56Mbps immediately.
It clearly varies, mine just increased overnight, I didn't have to disconnect or reconnect anything. Incidentally, my understanding is that it is a bad idea to pull the cable out of the faceplate to force a disconnection as this can be seen as noise on the line; better to power the modem off.
Re: Stuck on 40/2 profile - what has happened - or hasn't??
29-04-2012 11:55 PM
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can you do a bt speedtest please http://www.speedtester.bt.com/ , click yes, choose the 'ADSL & Fibre to the caboinet (FTTC) diagnostics' and post your line profile?
Also let us know what this https://portal.plus.net/my.html?action=data_transfer_speed reports as your current line speed (it should say 20 Mb).
Thanks, Alastair (walker23)
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Stuck on 40/2 profile - what has happened - or hasn't??
30-04-2012 9:21 AM
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my Current line speed: 37 Mb
these are from the 2 links you gave me
when i use this one i get
down speed of 36.72(mbs)
Up speed of 1.47(mbs)
Ping latency 37.63(ms)
Re: Stuck on 40/2 profile - what has happened - or hasn't??
30-04-2012 10:36 AM
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'Current line speed 37 Mb' is not right for the trial, it should be set to 20 Mb (which is a 'special' test profile). That either means you've not been regreaded to 80/20 or the profile has not been set correctly.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Stuck on 40/2 profile - what has happened - or hasn't??
30-04-2012 10:44 AM
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Re: Stuck on 40/2 profile - what has happened - or hasn't??
30-04-2012 10:47 AM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Stuck on 40/2 profile - what has happened - or hasn't??
30-04-2012 2:10 PM
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Looks like this has been done now. Are you seeing the improved speeds?
Jojo
Re: Stuck on 40/2 profile - what has happened - or hasn't??
30-04-2012 3:37 PM
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Re: Stuck on 40/2 profile - what has happened - or hasn't??
30-04-2012 7:34 PM
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Two weeks in and still no further!
Dave
Re: Stuck on 40/2 profile - what has happened - or hasn't??
30-04-2012 9:52 PM
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Re: Stuck on 40/2 profile - what has happened - or hasn't??
01-05-2012 7:52 PM
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