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Slow download speed

scorp668
Newbie
Posts: 7
Registered: 23-11-2010

Slow download speed

Hi
  for the last 3 days now ive been getting around 1.6 to 1.8 download speeds as apposed to the 60 to 94 download speed, ive rebooted the modems 3 times and left off for around 10 mins, but still gettig the same slow speeds, ive just recently changed product to 60 gig a month download and not sure if that may have changed things.
please help.....  Cry
Rich
2 REPLIES
youngsyp
Grafter
Posts: 104
Registered: 01-11-2010

Re: Slow download speed

Check your IP profile in the first instance. The change of product could mean you've been put back on an ADSL profile inadvertantly.
Paul
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: Slow download speed

Have you checked your Plusnet IP profile in the Member Centre?