cancel
Showing results for 
Search instead for 
Did you mean: 

Slow download speed

Highlighted
hondaman750
Dabbler
Posts: 10
Registered: ‎30-10-2017

Slow download speed

hi,

this morning my download speed is only 3 to 7mb and upload as low as 0.27,and that's when the speed test does not fail,

can someone look into this please,

thanks.

update---------

back up to 75/20 after a reboot,but would appreciate a look though.

thanks again

3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 251
Fixes: 69
Registered: ‎27-04-2007

Re: Slow download speed

Hello there, 

 

I've just been running some line tests and everything seems to be as we'd expect, no sign of any faults etc. Were you connecting over WiFi or LAN when you noticed that problem? - Adam ​​​​​​​

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
hondaman750
Dabbler
Posts: 10
Registered: ‎30-10-2017

Re: Slow download speed

hi,

i'm connected by cable,the connection has been fine ever since i rebooted this morning.

thanks

Plusnet Help Team
Plusnet Help Team
Posts: 5,791
Thanks: 559
Fixes: 211
Registered: ‎01-01-2012

Re: Slow download speed

Glad to hear it!

Let us know if you have any further issues

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team