Raise a ticket
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Raise a ticket
27-10-2017 5:32 AM
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Re: Raise a ticket
27-10-2017 8:10 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Raise a ticket
27-10-2017 11:33 AM
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I would like the unlimited fibre extra.
Thanks
Kris
Re: Raise a ticket
27-10-2017 11:43 AM
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Re: Raise a ticket
27-10-2017 3:41 PM
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Weird as the DSL checker from BT says I can when I put either my phone number or address in! My next door neighbour has just ordered it via BT with no issues at all 🤔
Re: Raise a ticket
27-10-2017 3:59 PM
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From the trial application page
Please ensure that you check for the availability of FTTP and NOT FTTP on Demand. This trial is only for FTTP. At present we aren't trialling FTTP on Demand. For more details about the difference between FTTP and FTTP on Demand please see the FAQs linked below.
Re: Raise a ticket
27-10-2017 5:28 PM
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Your screenshot shows FTTP on Demand which is extremely expensive and not supplied by PlusNet. Perhaps you neighbour ordered FTTC which is fibre to the cabinet.
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