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Please could someone give my ticket a kick?

pentwyn
Grafter
Posts: 37
Thanks: 2
Registered: 31-07-2007

Please could someone give my ticket a kick?

Hello,

 

I wonder if one of you kind people in Plusnet support could make sure that my FTTP Trial request ticket gets picked up please?

After almost two years of watching the new fibres dangling from the poles on my lane, BT finally say it's available, and I'm keen to get an upgrade from my 2Mb service.

I'd love to stay with Plusnet after all these years.

Thank you!

Rhys

3 REPLIES
bmc
Pro
Posts: 395
Thanks: 71
Fixes: 3
Registered: 28-02-2017

Re: Please could someone give my ticket a kick?

They say time passes slowly!!!

 

It's only about 2 months ago it was confirmed we were getting FTTP to overcome problems with our TPON supplied cabinets. Final testing was completed for our street on Wednesday. JUST CHECKED - I can order!!!

 

Brian

 

 

Plusnet Help Team
Plusnet Help Team
Posts: 3,668
Thanks: 768
Fixes: 185
Registered: 21-04-2017

Re: Please could someone give my ticket a kick?

Hey Rhys

 

I'll kick your ticket now. Expect an update on it within about an hour. Smiley

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
pentwyn
Grafter
Posts: 37
Thanks: 2
Registered: 31-07-2007

Re: Please could someone give my ticket a kick?

Thank you Gandalf.