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Please could someone give my ticket a kick?

pentwyn
Grafter
Posts: 41
Thanks: 6
Registered: ‎31-07-2007

Please could someone give my ticket a kick?

Hello,

 

I wonder if one of you kind people in Plusnet support could make sure that my FTTP Trial request ticket gets picked up please?

After almost two years of watching the new fibres dangling from the poles on my lane, BT finally say it's available, and I'm keen to get an upgrade from my 2Mb service.

I'd love to stay with Plusnet after all these years.

Thank you!

Rhys

3 REPLIES 3
bmc
Hero
Posts: 3,244
Thanks: 1,025
Fixes: 48
Registered: ‎28-02-2017

Re: Please could someone give my ticket a kick?

They say time passes slowly!!!

 

It's only about 2 months ago it was confirmed we were getting FTTP to overcome problems with our TPON supplied cabinets. Final testing was completed for our street on Wednesday. JUST CHECKED - I can order!!!

 

Brian

 

 

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
Fixes: 1,600
Registered: ‎21-04-2017

Re: Please could someone give my ticket a kick?

Hey Rhys

 

I'll kick your ticket now. Expect an update on it within about an hour. Smiley

 

Anoush

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
pentwyn
Grafter
Posts: 41
Thanks: 6
Registered: ‎31-07-2007

Re: Please could someone give my ticket a kick?

Thank you Gandalf.