cancel
Showing results for 
Search instead for 
Did you mean: 

Options once contract ends

drFishFlan
Dabbler
Posts: 23
Thanks: 1
Registered: 13-08-2014

Options once contract ends

Once my trial contract ends what are my options.
The service is ok.. but not sure we need the high speeds and would like to reduce costs.
Is it possible to switch to virgin media since I now have a fibre line to my premises?
Thanks
5 REPLIES
drFishFlan
Dabbler
Posts: 23
Thanks: 1
Registered: 13-08-2014

Re: Options once contract ends

I think my main problem is that with the higher cost of the broadband plus the line rental it is quite expensive each month.
Thanks
Plusnet Help Team
Plusnet Help Team
Posts: 4,520
Thanks: 238
Fixes: 109
Registered: 01-01-2012

Re: Options once contract ends

FTTP is a completely different service to what Virgin offer so you wouldn't be to transfer that over.
You can always speak with our Customer Options team to see if they can sort a deal out.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
drFishFlan
Dabbler
Posts: 23
Thanks: 1
Registered: 13-08-2014

Re: Options once contract ends

Thanks Mathew.
SpendLessTime
Aspiring Hero
Posts: 2,375
Thanks: 584
Fixes: 53
Registered: 21-09-2009

Re: Options once contract ends

@drFishFlan
As you are on FTTP then you do not need to have a phone line if you don't want one once your phone line contract expires.
See the discussion here for more details  https://community.plus.net/forum/index.php/topic,136825.0.html
RobPN
Aspiring Pro
Posts: 791
Thanks: 73
Fixes: 1
Registered: 17-05-2013

Re: Options once contract ends

Quote from: drFishFlan
I think my main problem is that with the higher cost of the broadband plus the line rental it is quite expensive each month.

As you've got FTTP it's fairly simple to reduce your costs by dropping your phone line, which would obviously reduce your costs by the amount you pay for line rental plus any call plan you have.
See this thread.
Then just use VoIP which is far cheaper.  If you wanted to keep your existing landline number just port it to somewhere such as Voipfone who (after a one off fee of £20 plus VAT) would then charge you £2.00 plus VAT per month.  There are plenty of VoIP companies offering very cheap calls, obviously you would need to invest in some VoIP kit.