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New registration to FTTP trial #123345139

gmruk
Newbie
Posts: 4
Registered: 07-04-2016

New registration to FTTP trial #123345139

Hi, I've been having some trouble applying for the trial, can someone from the Plusnet FTTP team please confirm that my request is being actioned? Ticket number #123345139.

I'd also appreciate an idea of steps and timescales from application to activation.

5 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: New registration to FTTP trial #123345139

Your ticket has been picked up by my colleague about half an hour ago.

Hopefully it's answered most of the questions, though I'd also advise to sit tight as it might take a while to get you activated.

FTTP provides are a bit of a faff, and it can take a while for us to pick up the tickets.

 

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
gmruk
Newbie
Posts: 4
Registered: 07-04-2016

Re: New registration to FTTP trial #123345139

Thanks Matty. Fingers crossed for a swift/smooth process from here!

gmruk
Newbie
Posts: 4
Registered: 07-04-2016

Re: New registration to FTTP trial #123345139

Hi, it's been a week since I answered Mark's question. Any chance of an update please to this ticket please?

MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: New registration to FTTP trial #123345139

I've placed your order for you. Engineer date should be confirmed soon.

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
gmruk
Newbie
Posts: 4
Registered: 07-04-2016

Re: New registration to FTTP trial #123345139

Thanks again.