New registration to FTTP trial #123345139
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New registration to FTTP trial #123345139
07-04-2016 1:18 PM
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Hi, I've been having some trouble applying for the trial, can someone from the Plusnet FTTP team please confirm that my request is being actioned? Ticket number #123345139.
I'd also appreciate an idea of steps and timescales from application to activation.
Re: New registration to FTTP trial #123345139
07-04-2016 4:07 PM
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Your ticket has been picked up by my colleague about half an hour ago.
Hopefully it's answered most of the questions, though I'd also advise to sit tight as it might take a while to get you activated.
FTTP provides are a bit of a faff, and it can take a while for us to pick up the tickets.
Matty
Re: New registration to FTTP trial #123345139
07-04-2016 8:51 PM
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Thanks Matty. Fingers crossed for a swift/smooth process from here!
Re: New registration to FTTP trial #123345139
14-04-2016 11:54 AM
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Hi, it's been a week since I answered Mark's question. Any chance of an update please to this ticket please?
Re: New registration to FTTP trial #123345139
14-04-2016 3:35 PM
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I've placed your order for you. Engineer date should be confirmed soon.
Re: New registration to FTTP trial #123345139
14-04-2016 5:48 PM
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Thanks again.
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- New registration to FTTP trial #123345139