cancel
Showing results for 
Search instead for 
Did you mean: 

New FTTP service enquiry

edwh
Rising Star
Posts: 51
Thanks: 20
Registered: ‎16-10-2015

New FTTP service enquiry

Hello, is anyone picking up new FTTP service enquiry tickets? I've had one waiting for nearly a fortnight now - it is 111994488.
Thanks, Ed.
5 REPLIES 5
St3
Aspiring Champion
Posts: 2,614
Thanks: 502
Fixes: 5
Registered: ‎13-07-2012

Re: New FTTP service enquiry

mine also took about 2 weeks, someone should pick up on this soon Wink
edwh
Rising Star
Posts: 51
Thanks: 20
Registered: ‎16-10-2015

Re: New FTTP service enquiry

Hello, I was pleased to have Openreach visit a few weeks ago to survey for installation of the fibre - as I suspected, it will need a new duct route in.
But since then it has all gone quiet. Any chance of an update? Same ticket as original message.
Thanking you  Smiley
Darkfire
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 699
Fixes: 30
Registered: ‎17-10-2015

Re: New FTTP service enquiry

Hi Ed,
I'll take a quick look in the next 30 minutes and get an update over to you Smiley
edwh
Rising Star
Posts: 51
Thanks: 20
Registered: ‎16-10-2015

Re: New FTTP service enquiry

Many thanks for your update to my ticket on the 28th.
I'm wondering now if the "dig team ... response within 24 hours" produced anything?
Thanks, Ed.
edwh
Rising Star
Posts: 51
Thanks: 20
Registered: ‎16-10-2015

Re: New FTTP service enquiry

Good morning, would it be possible to have an update on this ticket / order please?
Many thanks, Ed.