Line Speed increase please

[#1]

Hi,
Can someone at plusnet please increase my line speed its set at 12000 but went on FTTC today and need this changed.
Many thanks
Grazy1979 (account name)

[#2]

Hi,
I've updated the profile, you might need to disconnect and reconnect for the change to take effect.

[#3]

Thank you dave, that did the trick