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Internet a bit flaky :)

Grafter
Posts: 47
Thanks: 3
Registered: ‎21-12-2017

Internet a bit flaky :)

Guys,

 

Just wondering if someone could do a quick check of my FTTP connection?

Speed test and general surfing is fine. But some WhatsApp calls and VPN connections into work are dropping (both of which are usually fine).

 

Probably nothing to do with PlusNet FTTP, but I just wanted to ask.

 

Thanks.

2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 1,957
Thanks: 339
Fixes: 109
Registered: ‎26-03-2018

Re: Internet a bit flaky :)

Hi @misterbreen,


I'm sorry for the delay in getting back to you on here. I've tested your line and can confirm that the test isn't showing any problems with your FTTP connection at the moment.

 

GEA Test Detail
Circuit ID NA Service ID BBEUXXXXXXXX
 
 
Test Outcome Pass
Test Outcome Code GTC_FTTP_SERVICE_0000
Description No Fault in FTTP Service
Main Fault Location OK
Sync Status Up
Appointment Required N
Fault Report Advised N
DP Type External
If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
Grafter
Posts: 47
Thanks: 3
Registered: ‎21-12-2017

Re: Internet a bit flaky :)

Thanks for the confirmation. Thanks for getting back to me.