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How to join trial...

FIXED
Abacus
Dabbler
Posts: 14
Thanks: 4
Registered: ‎05-04-2018

Re: How to join trial...

You asked me to let you know through this medium rather than via Plusnet Customer Service if I decide to close my phone line. 

I had an email yesterday reminding me that my advance phone line rental payment runs out on 18 November 2018.  Please note that I do not wish to continue with the line rental or phone service at all after that date and should be grateful if you would make the necessary arrangements to terminate the service. The fibre broadband is performing faultlessly and I can quite easily manage without the telephone.  I do realise that my monthly broadband charge will increase by £2.50 from 19 November next.

Regards

Abacus

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: How to join trial...

Hi Abacus.

Apologies for the delayed response, it looks like you've got through to our support team and they've done this for you now.

Feel free to let us know over here if you need any further assistance.

P.S. I'm glad to hear your fibre service is working well! Thumbs_Up

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet