How to join trial...
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- Re: How to join trial...
20-07-2017 10:07 AM
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Hello,
Complete newbie to this forum so please be gentle!
Moved into a new build property at the end of last month and it's come with FTTP.
We are still arguing with Openreach about things and waiting to get the call saying our line is ready....?
Can someone please explain the difference between FTTP and the "normal" internet I've used previously - why do only a few people offer FTTP services?
And also, once we are up and ready - how would I go about joining Plusnet on their FTTP trial?
Thanks guys!
Becky
Fixed! Go to the fix.
Re: How to join trial...
20-07-2017 10:41 AM
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ADSL and VDSL (which is FTTC) use your phone line to provide a service. Speed is dependent on distance and quality of the line from the Exchange / Cabinet.
Fibre to the Premises (FTTP) uses a fibre optic cable run direct to your house. It is not limited by distance and can achieve far higher speeds than DSL services.
To join the PlusNet trial you need to be an existing PlusNet DSL customer.
Few ISP's offer a FTTP service because there are so few lines installed.
Brian
Re: How to join trial...
20-07-2017 10:50 AM
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Hi Brian,
Thanks for that information.
So does that mean, because I only have FTTP and am not a current Plusnet customer, I wouldn't be able to join the trial?
20-07-2017 10:55 AM
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unfortunately yes
Re: How to join trial...
20-07-2017 11:10 AM
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Thank you guys for your help in this!
Re: How to join trial...
20-07-2017 11:39 AM
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If you new house has no standard phone line installed then you are stuck with FTTP. However, if you can get a phone line then you could sign up for a PlusNet DSL service then transfer to the FTTP trial. However, I suspect this would not be particularly cheap. Apart from paying for the phone line install you would almost certainly be on a 12 month contract. At the end of this you could cancel the phone service and just have FTTP.
With FTTP I know of only 3 providers though there may be others. BT Retail obviously plus
http://aa.net.uk/broadband-FP.html
https://www.zen.co.uk/yourhome/superfast-fibre-broadband-packages/fibre-to-the-premises/
Brian
Re: How to join trial...
20-07-2017 3:24 PM
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So, the great Plusnet support told me to go onto the Blog and signup for their FTTP trial. I've searched high and low and see nowhere where I can either signup or register interest.
Can someone please point me in the right direction?
Or do I just go back to BT?
Re: How to join trial...
20-07-2017 3:30 PM - edited 20-07-2017 3:31 PM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: How to join trial...
20-07-2017 4:31 PM - edited 20-07-2017 4:37 PM
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Hi @Peterday,
I'm sorry to hear someone has advised you that you sign up for the trial within the community/blogs.
The link @Strat has provided is where you can request to sign up for the trial, however I've checked your line and I'm afraid FTTP isn't currently available:
Featured Products |
Downstream Line Rate(Mbps) |
Upstream Line Rate(Mbps) |
Downstream Handback Threshold(Mbps) |
WBC FTTC Availability Date |
WBC SOGEA Availability Date |
WBC FTTC 18x2 Provide Availability |
WBC FTTC 18x2 Sim Availability |
Left in Jumper |
||
---|---|---|---|---|---|---|---|---|---|---|
High | Low | High | Low | |||||||
VDSL Range A (Clean) | 17.7 | 11.4 | 1.2 | 0.8 | 10 | Available | -- | -- | Yes | -- |
VDSL Range B (Impacted) | 14.2 | 5 | 1.2 | 0.6 | 2.9 | Available | -- | -- | Yes | -- |
Featured Products |
Downstream Line Rate(Mbps) |
Upstream Line Rate(Mbps) |
Downstream Range(Mbps) |
WBC FTTP Availability Date |
||||||
FTTP on Demand | 330 | 30 | -- | Available | -- | -- | -- | -- | ||
ADSL Products |
Downstream Line Rate(Mbps) |
Upstream Line Rate(Mbps) |
Downstream Range(Mbps) |
Availability Date |
Left in Jumper |
|||||
WBC ADSL 2+ | Up to 1 | -- | 1 to 3.5 | Available | -- | -- | -- | Yes | ||
ADSL Max | Up to 1 | -- | 0.75 to 2.5 | Available | -- | -- | -- | -- | ||
WBC Fixed Rate | 0.5 | -- | -- | Available | -- | -- | -- | Yes | ||
Fixed Rate | 0.5 | -- | -- | Available | -- | -- | -- | -- | ||
Other Offerings |
Availability Date |
|||||||||
VDSL Multicast | -- | -- | -- | Available | -- | -- | -- | -- | ||
ADSL Multicast | -- | -- | -- | Available | -- | -- | -- | -- |
EDIT: To clarify, FTTPoD (Fibre To The Premises on Demand) is available, however this unfortunately isn't part of the trial. The availability checker would need to show WBC FTTP along the left hand side.
FTTPoD is considerably more expensive and in the past I've seen orders for this where the customer has had to pay 10's of thousands of pounds in excess construction charges, not to mention the minimum contract lengths and monthly subscription charge it also comes with.
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