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Help?

fmsdirectltd
Newbie
Posts: 3
Registered: 29-11-2016

Help?

We are due to move premesis in the new year, currently have plus.net business broadband, according to adsl checker our NEW next door neighbour can get FTTP. How do we go about getting it or ordering it?

6 REPLIES
libbyf
Rising Star
Posts: 68
Thanks: 7
Fixes: 1
Registered: 18-11-2015

Re: Help?

FTTP trial isn't open to business users, I believe.

fmsdirectltd
Newbie
Posts: 3
Registered: 29-11-2016

Re: Help?

Thats not ideal then!

libbyf
Rising Star
Posts: 68
Thanks: 7
Fixes: 1
Registered: 18-11-2015
Plusnet Staff
Plusnet Staff
Posts: 95
Thanks: 16
Fixes: 6
Registered: 30-11-2016

Re: Help?

Hi @fmsdirectltd

We are not providing the Fibre to the Premises trial to our business users. At the moment this is only for residential accounts. To see if we can provide it for you, we would need to convert the business account to a residential ADSL service and take it from there. The trial hasn't officially ended as such.

 

Mark (FTTP Advisor)

 Mark Duell
 Plusnet Support
fmsdirectltd
Newbie
Posts: 3
Registered: 29-11-2016

Re: Help?

Can you arrange doing that for me at all?

Plusnet Staff
Plusnet Staff
Posts: 95
Thanks: 16
Fixes: 6
Registered: 30-11-2016

Re: Help?

Thanks for getting back in touch @fmsdirectltd.

Best thing I would suggest you do is to ring the Business team on 0800 023 2221 or 0330 123 4433.and explain this to them so they can arrange the necessary.

Kind Regards,

Mark

 Mark Duell
 Plusnet Support