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Fttp second visit

boxy_1
Newbie
Posts: 4
Registered: 06-07-2017

Fttp second visit

Hi
I took the morning off work on Tuesday for open reach coming round , I had no contact off them but there was an open reach van parked outside at 11am but the engineer just sat in the van on his phone for 20 mins then drove off . I then waited until 1 pm in case he was coming back , which he didn't . Can you confirm that they have done what they needed to do (or didn't need to to ) for our installation to proceed ? As I still haven't heard anything about a second visit .
Best regards jason
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,017
Thanks: 734
Fixes: 165
Registered: 25-03-2015

Re: Fttp second visit

Welcome to the community forums @boxy_1

 

I'm having a look over your account/orders now and will provide an update via the ticket shortly for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team