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Fttp mk connection problems

jonnywishbone
Grafter
Posts: 110
Registered: 19-05-2010

Fttp mk connection problems

My otherwise lightning connection has dropped all of a sudden from a reliable 85mb to a pathetic 2mb.
Anyone else? Any update from pn welcomed!
Done usual resets etc no difference!
9 REPLIES
jonnywishbone
Grafter
Posts: 110
Registered: 19-05-2010

Re: Fttp mk connection problems

Normal service has been resumed Cheesy
jonnywishbone
Grafter
Posts: 110
Registered: 19-05-2010

Re: Fttp mk connection problems

Happening again  Cry
jonnywishbone
Grafter
Posts: 110
Registered: 19-05-2010

Re: Fttp mk connection problems

anybody please, I'm down to 1meg down and 8 up - HELP ME Embarrassed
champson
Dabbler
Posts: 19
Registered: 31-08-2010

Re: Fttp mk connection problems

same here, d/l is hovering around 3Mbps, upload is ok at aprox 28Mbps.
rebooting optical box doesnt help.
Im on Bradwell Abbey, in Loughton.
Normally I have steady 95Mbps approx.
champson
Dabbler
Posts: 19
Registered: 31-08-2010

Re: Fttp mk connection problems

ok again now  Smiley
jonnywishbone
Grafter
Posts: 110
Registered: 19-05-2010

Re: Fttp mk connection problems

Very unstable connection today,
Last speedcheck was 677 ping 0.56 down and 0.63 up.
Please raise fault ticket asap. Embarrassed
f513toy
Grafter
Posts: 41
Registered: 09-10-2010

Re: Fttp mk connection problems

Although I am mean't to be getting up to 100mbs, I rarely get anything more than 20 mbs in the evenings and lately it has dropped waaay down to around 3mbs this evening. Please can someone check my connection and anything else that might be affecting performance. This is using an ethernet cable. I usually use wireless N with your netgear router only ten feet away so I expect some drop but not this much.
jonnywishbone
Grafter
Posts: 110
Registered: 19-05-2010

Re: Fttp mk connection problems

Very irratic performance issues this evening, almost impossible to use.
Please investigate...
Plusnet Help Team
Plusnet Help Team
Posts: 12,718
Thanks: 102
Fixes: 31
Registered: 27-04-2007

Re: Fttp mk connection problems

Sorry to hear that,
Can you raise a fault here please: https://portal.plus.net/apps/kbdfaults/question
reply back when you have an I'll ask a colleague that regularly deals with Fibre faults to have a look for you.
Adam.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team