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Firmware Upgrade TG582n

triplekid
Dabbler
Posts: 16
Registered: 27-06-2013

Firmware Upgrade TG582n

Can PN remotely push new firmware to my router? Im currently suffering chronic connection issues which appear to be caused by the PN supplied router.
I've attempted to upgrade the firmware as per the link / instructions provided with the community forums but my TG wont accept any of the new firmwares. I dont know if its because my TG is old (approx 2.5 yrs old) and hardware not compatible with new firmware.
HELP  Undecided Embarrassed
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 4,017
Thanks: 734
Fixes: 165
Registered: 25-03-2015

Re: Firmware Upgrade TG582n

Just looking in to this now. Can you confirm if your router is currently connected please
Now shows it's connected. Leave this with me and I'll see what I can do.
You may lose connection shortly for up to about 15 minutes.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team