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Fibre Trial

tashle101
Newbie
Posts: 5
Registered: 19-07-2010

Fibre Trial

Hi i would like to get on a trial for FTTC and have raised a ticket on Monday but haven't had any response as yet 35158431
According to one of the BT Engineer that was working on the box the install was finished 2 weeks ago and the date it would be active was showing as 30th Sept but that has now changed to Dec 31st but it says my line currently supports FTTCHuh?Huh
Is it possible for someone to look in to it for me
Many Thanks
4 REPLIES
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: Fibre Trial

Sorry about the delayed response, Dave looks after the FTTC trial and is on leave for a week. The tags checker is poorly worded and I'm afraid your line isn't due to be enabled for FTTC until 31st December. Please feel free to keep an eye on it and let us know if the date changes at all.
tashle101
Newbie
Posts: 5
Registered: 19-07-2010

Re: Fibre Trial

Ok thanks for the reply i might contact BT see if they can tell me why in the last 24hours the date has changed form 30th Sept to Dec 31st ?Huh
Community Veteran
Posts: 2,106
Registered: 06-02-2008

Re: Fibre Trial

Sounds good, please let us know if you get any info.
tashle101
Newbie
Posts: 5
Registered: 19-07-2010

Re: Fibre Trial

Roll eyes They were no help what so ever and i might as well of been speaking in Chinese  Grin