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FTTP

FIXED
Biggydoug1
Newbie
Posts: 4
Registered: 24-01-2017

FTTP

Hi at the moment I have fttp from bt I wondering how I would go about switching to plus net as every time I put my post code and number in it says I can only have normal broadband at 1 meg.
4 REPLIES
MrSilver
Pro
Posts: 550
Thanks: 88
Fixes: 9
Registered: 05-10-2016

Re: FTTP

Try putting a message in the trial section of the forum or PM @bobpullen

Plusnet doesn't sell FTTP online yet so anyone that cant get FTTC will not see a fibre package on the sales journeys, but quite a few people have been set up on a trial basis.

The trial largely means its hand ordered, but also doesn't yet support TV, so if you want the TV solution you might want to stay with BT for now.

I think bob said in another thread he was away all this week so may need to wait a few days for a reply.

SpendLessTime
Aspiring Hero
Posts: 2,375
Thanks: 584
Fixes: 53
Registered: 21-09-2009

Re: FTTP

Fix

Normally you must be an existing Plusnet broadband customer (on ADSL). Or join as such and then move over to the trial.

 

And Plusnet only offer 2 speeds for FTTP, 40Mbps down/2Mbps up or 80Mbps down/20Mbps up. 

Tags (1)
Biggydoug1
Newbie
Posts: 4
Registered: 24-01-2017

Re: FTTP

Yeah I'm not to fussed about the TV as I have sky anyway it's more about the cost vs bt as I'm all ready with fttp with bt but they are increasing the price
Plusnet Help Team
Plusnet Help Team
Posts: 4,017
Thanks: 734
Fixes: 165
Registered: 25-03-2015

Re: FTTP


Welcome to the community forums @Biggydoug1.

 

Unfortunately as FTTP is currently only offered on a trial basis to existing customers as @SpendLessTime has said, so the easiest way to get around this would be to sign up on ADSL if this is available and then join the trial via http://trials.plus.net

 

There's a thread Here that may answer some questions regarding this matter.

 

I hope this helps Smiley

 

P.S. @MrSilver

MrSilver wrote:

Try putting a message in the trial section of the forum or PM @bobpullen


To be honest, I'm not sure FTTP is Bob's area (Especially in regards to getting the orders placed etc.)

At the moment the main points of contact in the forum for FTTP stuff would likely be myself and @MattyC as we both did lots of this back when we were on Prov.

I believe @Darkfire also did some of this during his time on Prov, but the forums aren't part of his main job role.

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 Harry Beesley
 Plusnet Help Team