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FTTP trial - slow download speed

Posts: 2
Registered: ‎21-01-2017

FTTP trial - slow download speed

Hi - please can you check if an ADSL profile has been added to my line. I'm on the FTTP trial and don't have copper. Only getting 20mb/s downloads for a while. Thanks

Plusnet Help Team
Plusnet Help Team
Posts: 18,002
Thanks: 5,737
Fixes: 963
Registered: ‎21-04-2017

Re: FTTP trial - slow download speed

Thanks for your post @cjman I've checked this out for you and there aren't any issues showing that could affect your speeds. Are you testing on a wired or wireless connection?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team