FTTP trial signup no longer available

[#1]

Hi,
Just to let you know, we're no longer accepting any new customers onto our FTTP trial.
Any orders in progress will continue, everyone on the trial will remain on the trial and we'll of course keep supporting you.
No need to worry, we're not ending the trial. If anything changes then we'll let you know.
Thanks,
Matt

[#2]

Hi Matt
Thanks for the update.
I have been on the trial since November 2010 and it has been very reliable and stable.  
Cheers
Howard

[#3]

That's a pity, since it looks like our area will be FTTP only in the next few months. If there's no full product launch i may have to depart for another provider, which i really don't want to do 

[#4]

Quote from: Matt

Hi, Just to let you know, we're no longer accepting any new customers onto our FTTP trial. Any orders in progress will continue, everyone on the trial will remain on the trial and we'll of course keep supporting you. No need to worry, we're not ending the trial. If anything changes then we'll let you know. Thanks, Matt

Hi Matt, I signed up to Plusnet on 5/8/2014 specifically because I was told I could join this trial (My neighbour is on the trial), my DSL connection has just gone live 22/8/2014. Are you saying I have missed out by 3 days??!! Please pm me.
Thanks,
Tim.

[#5]

Hi Tim.
I was notified of your account yesterday. I will be in touch with you shortly 

[#6]

Very concerned by this. I am moving to a new house soon that only has FTTP, they were built with it installed. Does this mean ill need to leave plusnet and find a new provider?

[#7]

Awesome to see the BT-owned 2nd largest customer of BT Wholesale not offering FTTP in any way, at least for now, having never offered it as a product. That's pretty funny 

[#8]

I am also really disappointed to see this. I have been a Plusnet customer since 2002, and our area of Cornwall has just become enabled for FTTP (we do not have FTTC and never will as there is no cabinet). I really don't want to move from Plusnet after so long especially as I have my website and 2 domain names hosted with you as well, but if you aren't going to offer a FTTP package then with reluctance I will have to look elsewhere.
Can you at least give an indication whether you will be offering FTTP as a package at some point, as I would hate to leave only to see that it became available 6 months down the line?
Deb.

[#9]

buntrob - if you're moving house to an FTTP only area then we can still order you FTTP, just let us know when you put the request in to move house and we'll be able to arrange it
deb - I'll send you a PM, click the My Messages at the top of the page.

[#10]

It seems FTTP is due to be signed off and ready to go here around the end of the month, would i be able to sign up after then?

[#11]

DOH! I have just noticed this, I had an order in august that got put on pause, just logging in to get it going again.....
(it is an order for port 2 of an existing FTTP install to be turned on)
what do i do?
Cheers
Darren

[#12]

Hi Matt,
I just posted in the "FTTP Trial" thread regarding my FTTP install which has been in progress for some months but seems to have stalled.
I probably should have posted in this thread instead but I only saw it after I posted.
I have a support ticket open for this install (#88589965) but the last comment from Plusnet was on 26th August and despite multiple further queries from me I've not had any replies since then.
Can you help me find out what's going on?
Thanks, James

[#13]

I just signed up to Plusnet as I thought I could get fibre- I could in the house I was in via talk talk in the house i was in less than 400 metres away. Just moved house and changed supplier at the same time and now found out the trial is off! I wasn't told this at the time of calling to sign up even though I specifically said I wanted fibre. I was told that i needed to connect first then see if fibre were available. Had they said all trials were on stop then i would not have progressed. Is there any way this can be reconsidered and you can add me to the trial?

[#14]

@ criswolf - Can you definitely get FTTP or do you mean FTTC? You can check here http://www.dslchecker.bt.com/

[#15]

With reference to an earlier question will FTTP be  dumped after FTTdp is rolled out as any extra speed will only benefit a few who require silly speeds.