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FTTP trial - could I be switched to 80/20 (Unlimited Fibre Extra) please?

FIXED
RobPN
Aspiring Pro
Posts: 791
Thanks: 73
Fixes: 1
Registered: 17-05-2013

FTTP trial - could I be switched to 80/20 (Unlimited Fibre Extra) please?

FAO @HarryB or @MattyC 

Hoping the above will grab your attention Wink

Could I be switched to the higher 80/20 speed option please?

Also, if it's not too much trouble, could I also be informed (either by ticket or email) of my 'Broadband service Circuit ID' please, as I've never been able to run the 'Further Diagnostics' section on the BTW Performance Test.

TIA

Rob

2 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: FTTP trial - could I be switched to 80/20 (Unlimited Fibre Extra) please?

Fix

That should be sorted for you.

 

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
RobPN
Aspiring Pro
Posts: 791
Thanks: 73
Fixes: 1
Registered: 17-05-2013

Re: FTTP trial - could I be switched to 80/20 (Unlimited Fibre Extra) please?

@MattyC Thanks for that Matty, I received the product change notification email a few minutes ago, service doesn't get much quicker than that!

And thanks for the link direct to the ticket containing my BBS circuit ID.  Smiley