FTTP trial - could I be switched to 80/20 (Unlimited Fibre Extra) please?
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26-01-2017 4:18 PM - edited 26-01-2017 4:24 PM
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Hoping the above will grab your attention
Could I be switched to the higher 80/20 speed option please?
Also, if it's not too much trouble, could I also be informed (either by ticket or email) of my 'Broadband service Circuit ID' please, as I've never been able to run the 'Further Diagnostics' section on the BTW Performance Test.
TIA
Rob
Fixed! Go to the fix.
26-01-2017 4:58 PM
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That should be sorted for you.
Matty
Re: FTTP trial - could I be switched to 80/20 (Unlimited Fibre Extra) please?
26-01-2017 5:05 PM - edited 26-01-2017 5:06 PM
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@MattyC Thanks for that Matty, I received the product change notification email a few minutes ago, service doesn't get much quicker than that!
And thanks for the link direct to the ticket containing my BBS circuit ID.
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