FTTP Trial no longer running.
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29-10-2017 3:48 PM
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Hi,
I have just tried to sign up for the Plus.net FTTP Trial but I have been told it is no longer running. It was however PlusNet telephone support who told me to sign up only 2 hours ago!? Open reach have just put FTTP into our estate. I can order it from Zen, BT Sky etc. Just not PlusNet....
What's the current situation with PlusNet FTTP?
Ticket number 160862095
Jim
Fixed! Go to the fix.
Re: FTTP Trial no longer running.
29-10-2017 4:00 PM
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Re: FTTP Trial no longer running.
29-10-2017 4:01 PM
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Hi Jim.
FTTP Trial no longer running.
This is news to me. Sorry to see you've been advised that, I'll make sure feedback is passed on.
Sign up at http://trials.plus.net
Re: FTTP Trial no longer running.
29-10-2017 4:05 PM
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Hi Gandalf,
I tried the link, it won't let me continue as it says my mobile number is not valid and will not continue.
Help...
Jim
Re: FTTP Trial no longer running.
29-10-2017 4:08 PM
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Re: FTTP Trial no longer running.
29-10-2017 4:23 PM
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Tried almost every combination, still no joy. Tried different browsers as well.
Re: FTTP Trial no longer running.
29-10-2017 4:29 PM
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Re: FTTP Trial no longer running.
29-10-2017 4:44 PM
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Yes, everything unticked. Still no joy.
Re: FTTP Trial no longer running.
29-10-2017 4:47 PM
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Sorted, for reference you need to remove the mobile number from the textbox THEN untick the send message tick box.
Re: FTTP Trial no longer running.
29-10-2017 4:48 PM
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Re: FTTP Trial no longer running.
29-10-2017 5:08 PM
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Thanks.
Just replied with a question about line rental.
Jim
29-10-2017 5:20 PM
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Re: FTTP Trial no longer running.
29-10-2017 6:21 PM
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Thanks. Request done. Excellent service.
Re: FTTP Trial no longer running.
29-10-2017 6:25 PM
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And I've got the ball rolling now
Our provisioning team should keep you updated from here
Though there's only a handful of advisers, as you've probably guessed, that are trained to deal with FTTP orders so feel free to give us a nudge on here if you don't hear back within a couple of days.
Re: FTTP Trial no longer running.
03-11-2017 11:28 AM
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Sorry to jump in on this, I'm looking to get FTTP to an additional location and have been told also that FTTP trial is no longer running.
I dont suppose someone could assist with the correct process to make this happen.
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