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FTTP Trial Sign Up Page Link Please

airgun
Newbie
Posts: 5
Registered: 15-05-2015

FTTP Trial Sign Up Page Link Please

Hi,
I'm probably missing the blindingly obvious but I can't find the sign up webpage for the FTTP trial.
Can someone point me in the right direction please?
10 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,018
Thanks: 734
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Registered: 25-03-2015

Re: FTTP Trail Sign Up Page Link Please

The trials page is http://trials.plus.net
But I'm sorry to say that it doesn't look like FTTP is available on your line when checking your number on http://dslchecker.bt.com Sad
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
airgun
Newbie
Posts: 5
Registered: 15-05-2015

Re: FTTP Trail Sign Up Page Link Please

Hi Harry
Thanks for your super quick reply.
Openreach have installed fibre up the pole directly outside my house last year and hope to enable it this month, being a complete saddo I check the BT Cabinet Checker at least once a day, I want to be ready to apply for the trial the day it show it's available.
Interestingly the Superfast Lancashire website is now showing fibre as being available - this changed in the last couple of days. Link:
https://www.superfastlancashire.com/check-availability
The Openreach checker is showing availability also - screenprint below.
I know you have to go off the cabinet checker - I will keep checking it.

Cheers
Edward
Plusnet Help Team
Plusnet Help Team
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Registered: 25-03-2015

Re: FTTP Trail Sign Up Page Link Please

That seems pretty strange, clearly there is some sort of data mismatch between the superfast openreach site and the dslchecker.
I'll see if I can get any confirmation from our suppliers on which one is correct and try to get the other updated.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
airgun
Newbie
Posts: 5
Registered: 15-05-2015

Re: FTTP Trial Sign Up Page Link Please

Hi Harry
Did you get anything back from your suppliers?
Thanks
Edward
Plusnet Help Team
Plusnet Help Team
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Re: FTTP Trial Sign Up Page Link Please

Nothing yet, but I've got it noted to get back to you asap Wink
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Plusnet Help Team
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Registered: 25-03-2015

Re: FTTP Trial Sign Up Page Link Please

Unfortunately I've just had the following response Undecided
Quote
Please be advised that I can see that FTTP Product is not available. We can see only 20CN Max Products are available for this DN [Number removed],Thank you.

In my email to them, I had explained that it wasn't showing as available on http://dslchecker.bt.com but was showing available on www.superfast-openreach.co.uk. I also asked for them to update whichever system was incorrect so I'm hoping they'll get that updated shortly to avoid any further confusion.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
airgun
Newbie
Posts: 5
Registered: 15-05-2015

Re: FTTP Trial Sign Up Page Link Please

Thanks for your help Harry.
I will keep checking the BT Wholesale website daily.
Community Veteran
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Re: FTTP Trial Sign Up Page Link Please

You could try emailing info@superfastlancashire.com to say the information on their site is incorrect.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
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airgun
Newbie
Posts: 5
Registered: 15-05-2015

Re: FTTP Trial Sign Up Page Link Please

Good news - the Cabinet Checker is now showing availability.
I've applied to join the trial - Ticket number:
118578278
Plusnet Help Team
Plusnet Help Team
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Registered: 25-03-2015

Re: FTTP Trial Sign Up Page Link Please

Typical Roll eyes
Glad you weren't waiting too long for it to update Grin
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team