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FTTP Installed :D but no faster than my ADSL line :(

john99041
Newbie
Posts: 8
Registered: 19-12-2012

FTTP Installed :D but no faster than my ADSL line :(

Openreach have finally finished my Fibre to the Premises installation!
Connection is working but the speed is no faster than it was with my ADSL line.... Sad still maxing out a download transfer rate of about 1.5mbps (was getting 1.7mbps with my ADSL)
I'm assuming that as its FTTP I should get something very close to the 80/20 connection that was ordered?
Thanks,
John
Oh and i've disconnected the old ADSL modem and have plugged the laptop directly to the new plusnet modem just incase it was the wifi acting up, made no difference.
2 REPLIES
Community Veteran
Posts: 26,353
Thanks: 606
Fixes: 8
Registered: 10-04-2007

Re: FTTP Installed :D but no faster than my ADSL line :(

What does https://portal.plus.net/my.html?action=stable_rate say for your current line speed? Once that updates you should be flying.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
john99041
Newbie
Posts: 8
Registered: 19-12-2012

Re: FTTP Installed :D but no faster than my ADSL line :(

Just checked:
Estimated line speed:
13Mb (This may vary between 7.5Mb and 17.5Mb) - Checked on 2013-05-30 21:40:10
Current line speed:
13.1 Mb
I'm guessing the profile is wrong then? is it just a case of waiting for it to change or can I request it to be updated?
Thanks,
John