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FTTP Install Info

tomxlisa
Grafter
Posts: 213
Registered: 20-04-2012

FTTP Install Info

Signed up for the trial about 2 weeks ago and got this reply to my ticket the other day but i find this bit slightly confusing (the external cabling work will be completed a few days before and you have asked to be present) it has been  provisionally booked for the 31st, does this mean i will get the internal works done on the 31st if so when will the external works be done as it just says a few days before, not much help really and as i want to be here for when its done a date would be handy, what has other peoples experiences been with this?.
6 REPLIES
cajef
Grafter
Posts: 208
Registered: 20-07-2007

Re: FTTP Install Info

The date you have been given will be for the external work, I assume Openreach cannot give a date for the internal work until they know the external work has been completed.
When mine was installed I was given an initial date for the external work, after that was done I was given another date for few days later for the internal connecting and testing.
beeceegee
Rising Star
Posts: 511
Thanks: 31
Fixes: 1
Registered: 27-11-2012

Re: FTTP Install Info

In my case the initial visit ran the cable from the pole to the external box. The engineer discussed with me where I wanted the internal installation done and planned out the whole cable run. In fact he also did the rest of the install from the box to the study a few days later.
As it's a January install have plenty of hot drinks on tap - it is finger freezing work jointing the fibre. They turned up dressed as if for a polar expedition.
tomxlisa
Grafter
Posts: 213
Registered: 20-04-2012

Re: FTTP Install Info

I assumed the date they have given me would be for the internal works as it says this?. (The external cabling work will be completed a few days before)
cajef
Grafter
Posts: 208
Registered: 20-07-2007

Re: FTTP Install Info

(The external cabling work will be completed a few days before), it says you have asked to be present and it has been provisionally booked for the 31st.
tomxlisa
Grafter
Posts: 213
Registered: 20-04-2012

Re: FTTP Install Info

The question is though when will the external works be completed or am i just being stupid here and not getting it?.  Undecided
tomxlisa
Grafter
Posts: 213
Registered: 20-04-2012

Re: FTTP Install Info

External works was completed yesterday so the 31st must be for the internal. Smiley